Common queries answered
Frequently asked Questions
How long does it take for me to receive my order?
Delivery times to the US are 1–15 days with standard shipping and 1–5 days with express shipping.
What is your return and exchange policy?
For full details on returns and refunds, please visit our Returns & Refunds Policy page.
How do I change my shipping address?
You can request a shipping address change within 12 hours of placing your order. Unfortunately, once the order has been dispatched, changes can no longer be made.
How do I track the status of my order?
Order tracking is available through our Track My Order page.
How do I receive customer support?
Get in touch with us on WhatsApp, by email at hello@chainsawlawnmower.com, or through our contact form.
What do I do if I entered an incorrect shipping address?
Please contact us within 12 hours of placing your order so we can update your shipping address before dispatch.
Please visit our Shipping Policy page to see the list of countries we ship to.
Will my items come in one package?
Depending on the size and quantity of the items in your order, we may ship them in separate boxes.
Still need help?
Get in touch with us
Chainsawlawnmower.com
Company: International Systems Equipment Ltd
Address: Cabra Business Park, Thurles Co. Tipperary, E41 WY66, Ireland
VAT: IE9Y26609J
Company Number: 44199
📧 Mail us hello@chainsawlawnmower.com
📞 Call Us at 16096121170
📲 Whatsapp Phone: +3530860753729
